All Systems Operational

About This Site

We continuously monitor the status of PrecisionLender and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to PrecisionLender and do not see a notice posted, please email support@precisionlender.com

PrecisionLender Application ? Operational
PL-Application-US-01 Operational
PL-Application-US-02 Operational
PL-Application-NA-01 Operational
PL-Application-AU-01 ? Operational
PL-Application-CAC-01 Operational
CRM and other integrations ? Operational
Relationship Awareness Processing ? Operational
Andi ? Operational
Andi Skills Manager Operational
Andi Skills Processing Operational
Andi Language Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance Window for AU-01 Apr 28, 2024 09:00-12:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Feb 28, 2024 - 09:24 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 28, 2024 - 09:18 EST
Scheduled - We're rolling out an update to the PrecisionLender Application for Clients in these regions on Sunday, April 28th from 9:00pm to 12:00am Eastern time.

We encourage users to save their work on any opportunities they're pricing in the event the application becomes unavailable.

If you have any questions, please don't hesitate to contact PrecisionLender Support.

Feb 27, 2024 - 21:00 EST
Precisionlender US-01 Application Availability
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Precisionlender US-01 Application Response Time
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PrecisionLender US-02 Application Availability
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PrecisionLender US-02 Application Response Time
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PrecisionLender NA-01 Application Availability
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PrecisionLender NA-01 Application Response Time
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Precisionlender AU-01 Application Availability
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PrecisionLender AU-01 Application Response Time
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PrecisionLender CAC-01 Application Availability
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PrecisionLender CAC-01 Application Response Time
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Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024
Completed - The scheduled maintenance has been completed.
Mar 27, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:00 EDT
Scheduled - We're rolling out an update to the PrecisionLender Application for users in the North America region (NA-01 Application Stack) Wednesday, March 27th at 10pm-11pm EDT.

Users will still be able to price opportunities in PrecisionLender, but may experience a slight interruption while pricing or receiving insights from Andi. We encourage users to save their work on any opportunities they're pricing in the event the application becomes unavailable.

Clients who access PrecisionLender via any of the URLs listed in the System Status support article should not be impacted during this window.

If you have any questions, please don't hesitate to contact PrecisionLender Support.

Mar 22, 12:51 EDT
Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024
Completed - The scheduled maintenance has been completed.
Mar 22, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 21:00 EDT
Scheduled - We're rolling out an update to the PrecisionLender Application for Clients located in the United States on Thursday, March 21st from 9:00pm - 12:00am EDT.

Users will still be able to price opportunities in PrecisionLender, but may experience a slight interruption while pricing. We encourage users to save their work on any opportunities they're pricing in the event the application becomes unavailable.

If you have any questions, please don't hesitate to contact PrecisionLender Support.

Mar 19, 16:57 EDT
Mar 21, 2024
Resolved - Thank you for you patience. This issue has been resolved and all users should now experience normal Relationship Impact Summary and Relationship Details behavior when pricing Opportunities in PrecisionLender.

If you have any questions, please contact PrecisionLender Support

Mar 21, 18:15 EDT
Monitoring - A fix has been implemented on production environments, and the system is now working as expected. We will continue to monitor to ensure that there are no further issues.
Mar 21, 15:55 EDT
Update - We have identified a potential fix and are currently testing to ensure that it will resolve the Relationship Impact Summary and Relationship Details discrepancies.
Mar 21, 14:44 EDT
Update - We have identified the issue and will keep you updated on our progress.
Mar 21, 11:15 EDT
Investigating - We have received reports that users may encounter issues with the Relationship Impact Summary and Relationship Details when pricing opportunities. We are urgently investigating what is causing this and we will update you as soon as we have more information.

To identify your PrecisionLender Application Stack, please see: System Status

If you have any questions, please contact PrecisionLender Support.

Mar 21, 02:32 EDT
Mar 20, 2024

No incidents reported.

Mar 19, 2024
Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 21:00 EDT
Scheduled - We're rolling out an update to the PrecisionLender Application for Clients located in Canada on Monday, March 18th from 9:00pm - 12:00am EDT.

Users will still be able to price opportunities in PrecisionLender, but may experience a slight interruption while pricing. We encourage users to save their work on any opportunities they're pricing in the event the application becomes unavailable.

If you have any questions, please don't hesitate to contact PrecisionLender Support.

Mar 12, 16:58 EDT
Mar 18, 2024
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.