PrecisionLender.com Status

All Systems Operational

About This Site

We continuously monitor the status of PrecisionLender and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to PrecisionLender and do not see a notice posted, please email support@precisionlender.com

PrecisionLender Application Operational

PL-Application-US-01 Operational

PL-Application-US-02 Operational

PL-Application-NA-01 Operational

PL-Application-AU-01 Operational

PL-Application-UK Operational

PL-Application-CAC-01 Operational

CRM and other integrations Operational

Relationship Awareness Processing Operational

Andi Operational

Andi Skills Manager Operational

Andi Skills Processing Operational

Andi Language Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

PrecisionLender US-01 Application Availability

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PrecisionLender US-01 Application Response Time

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PrecisionLender US-02 Application Availability

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PrecisionLender US-02 Application Response Time

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PrecisionLender NA-01 Application Availability

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PrecisionLender NA-01 Application Response Time

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PrecisionLender AU-01 Application Availability

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PrecisionLender AU-01 Application Response Time

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PrecisionLender CAC-01 Application Availability

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PrecisionLender CAC-01 Application Response Time

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Past Incidents

Jan 26, 2021

No incidents reported today.

Jan 25, 2021

Maintenance Window for Andi North America

Completed - The scheduled maintenance has been completed.
Jan 25, 22:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 21:00 EST

Scheduled - We're rolling out an update to Andi for our North America clients on Monday, January 25th from 9 PM - 10 PM EST.

Users will still be able to price opportunities in PrecisionLender, but may experience a slight interruption with receiving insights from Andi during this time.

If you have any questions, please don't hesitate to contact Andi Support.
Jan 20, 09:24 EST

Maintenance Window for Andi AU

Completed - The scheduled maintenance has been completed.
Jan 25, 12:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 11:00 EST

Scheduled - We're rolling out an update to Andi for our Asia-Pacific Region clients on Monday, January 25th from 11 AM - 12 PM EST.

Users will still be able to price opportunities in PrecisionLender, but may experience a slight interruption with receiving insights from Andi during this time.

If you have any questions, please don't hesitate to contact Andi Support.
Jan 20, 09:20 EST

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

Maintenance Window for PrecisionLender

Completed - The scheduled maintenance has been completed.
Jan 19, 23:00 EST

Update - Scheduled maintenance is still in progress and has been extended until 11 PM EST.

If you have any questions, please don't hesitate to contact PrecisionLender Support.
Jan 19, 21:59 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 21:00 EST

Scheduled - We're rolling out an update to the PrecisionLender Application for all clients on Tuesday, January 19th from 9 PM - 10 PM EST.

During this time API requests, including Relationship Awareness file uploads, may become temporarily unavailable. As a result, there may be a delay in updates to your relationship data in PrecisionLender and response failures for any API requests.

Additionally, while users will still be able to price opportunities during this time, the ability to create a printout of an opportunity or receive insights from Andi may become temporarily unavailable. Although we don't expect any additional impact, we do encourage users to save their work on any opportunities they're pricing in the event the application becomes unavailable.

If you have any questions, please don't hesitate to contact PrecisionLender Support.
Jan 14, 17:15 EST

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

Print services unavailable for users on US-01 and US-02

Resolved - We've identified and resolved the issue preventing users from using the Print functionality in PrecisionLender. While everything looks to be back to normal, we will continue to closely monitor performance.

If you have any questions, please contact PrecisionLender Support
Jan 13, 15:00 EST

Investigating - We are investigating an issue with print services in PrecisionLender for the US-01 and US-02 stacks. Users will not be able to use the Print functionality while we investigate. We're really sorry about this and we will provide another update as soon as more information is available.

To identify your PrecisionLender Application Stack, please see: System Status

If you have any questions, please contact PrecisionLender Support
Jan 13, 14:37 EST

Jan 12, 2021

No incidents reported.