All Systems Operational
About This Site
We continuously monitor the status of PrecisionLender and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to PrecisionLender and do not see a notice posted, please email support@precisionlender.com
PrecisionLender Application
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Operational
PL-Application-US-01
Operational
PL-Application-US-02
Operational
PL-Application-NA-01
Operational
PL-Application-AU-01
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Operational
PL-Application-UK
Operational
PL-Application-CAC-01
Operational
CRM and other integrations
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Operational
Relationship Awareness Processing
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Operational
Andi
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Operational
Andi Skills Manager
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Operational
Andi Skills Processing
Operational
Andi Language Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance Window for AU-01
Apr 15, 12:00-13:00 EDT
We're rolling out an update to the PrecisionLender Application for clients in the Australia-Pacific region on Thursday, April 15th from 12 PM - 1 PM EST.
During this time, there will be a brief period where the following may be unavailable:
-The ability to access PrecisionLender and price Opportunities. We encourage users to save their work on any Opportunities they're pricing.
-API requests, including Relationship Awareness file uploads. As a result, there may be a delay in updates to your Relationship data in PrecisionLender and response failures for any API requests.
If you have any questions, please contact PrecisionLender Support.
Posted on Apr 9, 15:55 EDT
During this time, there will be a brief period where the following may be unavailable:
-The ability to access PrecisionLender and price Opportunities. We encourage users to save their work on any Opportunities they're pricing.
-API requests, including Relationship Awareness file uploads. As a result, there may be a delay in updates to your Relationship data in PrecisionLender and response failures for any API requests.
If you have any questions, please contact PrecisionLender Support.
Posted on Apr 9, 15:55 EDT
Maintenance Window for NA-01 and CAC
Apr 15, 21:00-22:00 EDT
Update -
We're rolling out an update to the PrecisionLender Application for clients on CAC and NA-01 on Thursday, April 15th from 9 PM - 10 PM EST.
During this time, there will be a brief period where the following may be unavailable:
- The ability to access PrecisionLender and price Opportunities. We encourage users to save their work on any Opportunities they're pricing.
- Sending data through integrations such as Salesforce or Dynamics
- API requests, including Relationship Awareness file uploads. As a result, there may be a delay in updates to your Relationship data in PrecisionLender and response failures for any API requests.
If you need help determining if you're on CAC or NA-01, please see System Status.
And if you have any questions, please contact PrecisionLender Support.
Apr 12, 19:12 EDT
During this time, there will be a brief period where the following may be unavailable:
- The ability to access PrecisionLender and price Opportunities. We encourage users to save their work on any Opportunities they're pricing.
- Sending data through integrations such as Salesforce or Dynamics
- API requests, including Relationship Awareness file uploads. As a result, there may be a delay in updates to your Relationship data in PrecisionLender and response failures for any API requests.
If you need help determining if you're on CAC or NA-01, please see System Status.
And if you have any questions, please contact PrecisionLender Support.
Apr 12, 19:12 EDT
Scheduled -
We're rolling out an update to the PrecisionLender Application for clients on CAC and NA-01 on Thursday, April 15th from 9 PM - 10 PM EST.
During this time, there will be a brief period where the following may be unavailable:
- The ability to access PrecisionLender and price Opportunities. We encourage users to save their work on any Opportunities they're pricing.
- Sending data through integrations such as Salesforce or Dynamics
- API requests, including Relationship Awareness file uploads. As a result, there may be a delay in updates to your Relationship data in PrecisionLender and response failures for any API requests.
If you need help determining if you're on CAC or NA-01, please see System Status.
And if you have any questions, please contact PrecisionLender Support.
Apr 12, 12:32 EDT
During this time, there will be a brief period where the following may be unavailable:
- The ability to access PrecisionLender and price Opportunities. We encourage users to save their work on any Opportunities they're pricing.
- Sending data through integrations such as Salesforce or Dynamics
- API requests, including Relationship Awareness file uploads. As a result, there may be a delay in updates to your Relationship data in PrecisionLender and response failures for any API requests.
If you need help determining if you're on CAC or NA-01, please see System Status.
And if you have any questions, please contact PrecisionLender Support.
Apr 12, 12:32 EDT
Maintenance Window for NA-01
Apr 19, 20:00 - Apr 20, 12:00 EDT
We're rolling out an update to PrecisionLender's Relationship Awareness processing service for clients on NA-01 beginning Monday, April 19th at 8 PM EDT through Tuesday, April 20th at 12 PM EDT.
During this time, clients on NA-01 will be unable to upload new Relationship Awareness data files. Additionally, uploads may be sent prior to 8 PM EDT, but could potentially fail to process during the window. As a result, Relationship data in PrecisionLender may not be updated until the next successful upload following the maintenance window. With this in mind, we recommend delaying Relationship Awareness uploads until after 12 PM EDT on April 20th.
Clients who access PrecisionLender via any of the URLs listed in the System Status support article should not be impacted during this window.
If you have any questions, please don't hesitate to contact PrecisionLender Support.
Posted on Apr 13, 19:27 EDT
During this time, clients on NA-01 will be unable to upload new Relationship Awareness data files. Additionally, uploads may be sent prior to 8 PM EDT, but could potentially fail to process during the window. As a result, Relationship data in PrecisionLender may not be updated until the next successful upload following the maintenance window. With this in mind, we recommend delaying Relationship Awareness uploads until after 12 PM EDT on April 20th.
Clients who access PrecisionLender via any of the URLs listed in the System Status support article should not be impacted during this window.
If you have any questions, please don't hesitate to contact PrecisionLender Support.
Posted on Apr 13, 19:27 EDT