PrecisionLender.com Status

All Systems Operational

About This Site

We continuously monitor the status of PrecisionLender and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to PrecisionLender and do not see a notice posted, please email support@precisionlender.com

PrecisionLender Application Operational

PL-Application-US-01 Operational

PL-Application-US-02 Operational

PL-Application-NA-01 Operational

PL-Application-AU-01 Operational

PL-Application-CAC-01 Operational

CRM and other integrations Operational

Relationship Awareness Processing Operational

Andi Operational

Andi Skills Manager Operational

Andi Skills Processing Operational

Andi Language Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Precisionlender US-01 Application Availability

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Precisionlender US-01 Application Response Time

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PrecisionLender US-02 Application Availability

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PrecisionLender US-02 Application Response Time

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PrecisionLender NA-01 Application Availability

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PrecisionLender NA-01 Application Response Time

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Precisionlender AU-01 Application Availability

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PrecisionLender AU-01 Application Response Time

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PrecisionLender CAC-01 Application Availability

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PrecisionLender CAC-01 Application Response Time

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Past Incidents

Dec 6, 2022

No incidents reported today.

Dec 5, 2022

PrecisionLender Login Errors

Resolved - After additional monitoring, services have been fully restored and everything looks good so far. Users should be able to access PrecisionLender and price Opportunities as normal. Thank you for your patience throughout all of this.

For further information, see Ping Identity's status updates for this incident on their status page.
If you have any questions, please contact PrecisionLender Support.
Dec 5, 17:10 EST

Monitoring - PingOne has notified us that the underlying issues appear to have been resolved. We are monitoring the situation, and all users should be able to log in successfully at this time.
Dec 5, 16:22 EST

Update - We have identified that this issue is being caused by a global outage from our identity provider, PingOne. They are currently addressing the root cause and we will have more information shortly.
Dec 5, 16:12 EST

Investigating - We have identified an issue causing errors when attempting to access the PrecisionLender application. Users may be unable to login or price Opportunities in PrecisionLender during this time. We are very sorry for the inconvenience this has caused. Our team is closely investigating the root cause, and we will provide another update as soon as more information is available.
Dec 5, 15:40 EST

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

Maintenance Window for US-01, US-02, NA-01, CAC-01

Completed - The scheduled maintenance has been completed.
Dec 1, 23:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 21:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 18:20 EST

Scheduled - We're rolling out an update to the PrecisionLender Application for Clients in the North American regions on Thursday, December 1st from 9:00pm to 11:00pm Eastern time.

During this time API requests, including Relationship Awareness file uploads, will become unavailable. As a result, there may be a delay in updates to your relationship data in PrecisionLender and response failures for any API requests.

Users will still be able to price opportunities. However, we encourage users to save their work on any opportunities they're pricing in the event the application becomes unavailable.

If you have any questions, please don't hesitate to contact PrecisionLender Support.
Nov 28, 18:19 EST

Maintenance Window for AU-01

Completed - The scheduled maintenance has been completed.
Dec 1, 12:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 10:01 EST

Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 18:21 EST

Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 18:17 EST

Scheduled - We're rolling out an update to the PrecisionLender Application for Clients in the Pacific regions on Thursday, December 1st from 10:00am to 12:00am Eastern time.

During this time API requests, including Relationship Awareness file uploads, will become unavailable. As a result, there may be a delay in updates to your relationship data in PrecisionLender and response failures for any API requests.

Users will still be able to price opportunities. However, we encourage users to save their work on any opportunities they're pricing in the event the application becomes unavailable.

If you have any questions, please don't hesitate to contact PrecisionLender Support.
Nov 28, 18:16 EST

Nov 30, 2022

Maintenance Window for US-01, US-02, NA-01, CAC-01, AU-01

Completed - The scheduled maintenance has been completed.
Nov 30, 22:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 21:01 EST

Scheduled - We're rolling out an update to the PrecisionLender Application for Clients in the North American and Pacific regions on on Wednesday, November 30th from 9:00pm to 10:00pm Eastern time.

During this time API requests, including Relationship Awareness file uploads, will become unavailable. As a result, there may be a delay in updates to your relationship data in PrecisionLender and response failures for any API requests.

Users will still be able to price opportunities. However, we encourage users to save their work on any opportunities they're pricing in the event the application becomes unavailable.

If you have any questions, please don't hesitate to contact PrecisionLender Support.
Nov 28, 18:07 EST

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.