All Systems Operational

About This Site

We continuously monitor the status of PrecisionLender and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to PrecisionLender and do not see a notice posted, please email support@precisionlender.com

PrecisionLender Application ? Operational
PL-Application-US-01 Operational
PL-Application-US-02 Operational
PL-Application-NA-01 Operational
PL-Application-AU-01 ? Operational
PL-Application-UK Operational
PL-Application-CAC-01 Operational
CRM and other integrations ? Operational
Relationship Awareness Processing ? Operational
Andi ? Operational
Andi Skills Manager ? Operational
Andi Skills Processing Operational
Andi Language Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
PrecisionLender US-01 Application Availability ?
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PrecisionLender US-01 Application Response Time
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PrecisionLender US-02 Application Availability
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PrecisionLender US-02 Application Response Time
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PrecisionLender NA-01 Application Availability
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PrecisionLender NA-01 Application Response Time
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PrecisionLender AU-01 Application Availability
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PrecisionLender AU-01 Application Response Time
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PrecisionLender CAC-01 Application Availability
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PrecisionLender CAC-01 Application Response Time
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Past Incidents
Sep 27, 2021

No incidents reported today.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021
Relationship File Processing and Force.com Services Degraded in PrecisionLender
Resolved - We've released a fix for the issue that was impacting relationship file uploads for clients and those uploads are now processing as expected. Additionally, as a result of the fix, clients who price opportunities through their force.com connector are now able to resume pricing renewals. We're really sorry this happened this afternoon. This issue has been resolved, but we will continue monitoring performance closely.

If you have any questions, please contact PrecisionLender Support.
Sep 22, 16:12 EDT
Identified - We've identified an issue impacting some clients' ability to upload relationship files and price opportunities through their force.com connector. Our team is currently working on a fix, and we'll provide an update as soon as it becomes available.

If you have any questions, please contact PrecisionLender Support.
Sep 22, 15:06 EDT
Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021
Degraded Performance AU-01
Resolved - We have implemented a solution to address the issue that was impacting PrecisionLender's headers on AU-01 this morning, and everything looks good so far. We're closing this incident as resolved but will continue to closely monitor.

If you have any questions, please contact PrecisionLender Support.
Sep 13, 20:58 EDT
Investigating - We are currently investigating an issue that is impacting clients on the AU-01 Application Stack. Users may be unable to price Opportunities in PrecisionLender during this time. We will provide another update as soon as more information is available.

To identify your PrecisionLender Application Stack, please see: System Status

If you have any questions, please contact PrecisionLender Support
Sep 13, 20:26 EDT
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