All Systems Operational

About This Site

We continuously monitor the status of PrecisionLender and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to PrecisionLender and do not see a notice posted, please email support@precisionlender.com

PrecisionLender Application ? Operational
PL-Application-US-01 Operational
PL-Application-US-02 Operational
PL-Application-NA-01 Operational
PL-Application-AU-01 ? Operational
PL-Application-CAC-01 Operational
CRM and other integrations ? Operational
Relationship Awareness Processing ? Operational
Andi ? Operational
Andi Skills Manager Operational
Andi Skills Processing Operational
Andi Language Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
PrecisionLender US-01 Application Availability
Fetching
PrecisionLender US-01 Application Response Time
Fetching
PrecisionLender US02 Application Availability
Fetching
PrecisionLender US02 Application Response Time
Fetching
PrecisionLender NA-01 Application Availability
Fetching
PrecisionLender NA-01 Application Response Time
Fetching
PrecisionLender AU-01 Application Availability
Fetching
PrecisionLender AU-01 Application Response Time
Fetching
PrecisionLender CAC-01 Application Availability
Fetching
PrecisionLender CAC-01 Application Response Time
Fetching
Past Incidents
Mar 16, 2025

No incidents reported today.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025
Maintenance Window for Andi
Completed - The scheduled maintenance has been completed.
Mar 8, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 02:00 EST
Scheduled - We're rolling out an update to our Andi infrastructure for all PrecisionLender clients on Saturday, March 8, from 2:00am - 6:00am EST.

During this time Andi, Andi skills, Andi Skills Manager, and Andi Skills Builder may become temporarily unavailable.

Users will still be able to price opportunities in PrecisionLender, but may not receive insights or email actions from Andi during this time. We encourage users to save their work on any opportunities they're pricing.

If you have any questions, please don't hesitate to contact Andi Support.
Mar 4, 17:08 EST
Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025
PrecisionLender Degraded Performance - Save / Print Issues
Resolved - We've been closely monitoring the effects of the fix to restore proper functionality for saving, pricing, and printing Opportunities, and everything appears to be working well thus far. As a result, we're marking this incident as resolved but will continue to monitor.

If you have any questions, please contact PrecisionLender Support.
Mar 5, 17:17 EST
Update - Our team continues active monitoring of performance in PrecisionLender. If users continue to experience issues within Opportunities, have the users log out of the application, clear the browser cache and close all PrecisionLender windows/tabs before retrying to access the Opportunity.

If you have any questions, please contact PrecisionLender Support.
Mar 5, 16:16 EST
Monitoring - We have identified and released a fix for a caching issue that prevented some users from saving, printing, or pricing Opportunities in PrecisionLender. Users should now begin to work within Opportunities normally. We will continue to monitor performance closely.

If you have any questions, please contact PrecisionLender Support.
Mar 5, 15:25 EST
Identified - We have identified a caching issue and are working on a resolution. We will provide an update as soon as we have more information.

If you have any questions, please don't hesitate to contact PrecisionLender Support
Mar 5, 13:55 EST
Investigating - We are currently investigating an issue causing users to be unable to save or print opportunities in PrecisionLender. We're really sorry this is happening, and we'll provide another update as soon as more information is available.

If you have any questions, please contact PrecisionLender Support.
Mar 5, 13:07 EST
Mar 4, 2025

No incidents reported.

Mar 3, 2025
PrecisionLender Outage/ Degraded Performance for CAC-01
Resolved - After additional monitoring, services have been fully restored and everything looks good so far. Users should be able to access PrecisionLender and price Opportunities as normal. Thank you for your patience throughout all of this.

If you have any questions, please contact PrecisionLender Support.
Mar 3, 15:55 EST
Monitoring - We are now seeing services return to normal in the PrecisionLender application. We're actively monitoring the situation and will continue to keep you updated as we learn more.

For more details and to track the latest updates from Microsoft, please visit the Microsoft Azure status page: https://status.azure.com/en-us/status

If you have any questions, please don't hesitate to contact PrecisionLender Support
Mar 3, 13:51 EST
Identified - We've identified the access issues that some users on the CAC-01 stack are experiencing is caused by the current Microsoft Azure outage. Our development team is in communication with Microsoft as they work to understand when services will be restored. As of this time, users across on the CAC-01 stack may experience the inability to login or price Opportunities in PrecisionLender. Additionally, API-related activities, including Relationship Awareness uploads, are also impacted. We will provide an update as soon as more information is available.

For more details and to track the latest updates from Microsoft, please visit the Microsoft Azure status page: https://status.azure.com/en-us/status.

If you have any questions, please don't hesitate to contact PrecisionLender Support
Mar 3, 13:29 EST
Investigating - We're currently investigating an issue preventing some users on the CAC-01 stack from accessing and pricing in PrecisionLender. Additionally, API-related activities, including Relationship Awareness, are also impacted. We're really sorry this is happening, and we'll provide another update as soon as more information is available.

If you need help determining whether you're on CAC-01, please see System Status.

And if you have any questions, please contact PrecisionLender Support.
Mar 3, 12:05 EST
Mar 2, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage