All Systems Operational

About This Site

We continuously monitor the status of PrecisionLender and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to PrecisionLender and do not see a notice posted, please email support@precisionlender.com

PrecisionLender Application ? Operational
PL-Application-US-01 Operational
PL-Application-US-02 Operational
PL-Application-NA-01 Operational
PL-Application-AU-01 ? Operational
PL-Application-UK Operational
PL-Application-CAC-01 Operational
CRM and other integrations ? Operational
Relationship Awareness Processing ? Operational
Andi ? Operational
Andi Skills Manager ? Operational
Andi Skills Processing Operational
Andi Language Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance Window for AU-01 Apr 15, 12:00-13:00 EDT
We're rolling out an update to the PrecisionLender Application for clients in the Australia-Pacific region on Thursday, April 15th from 12 PM - 1 PM EST.

During this time, there will be a brief period where the following may be unavailable:
-The ability to access PrecisionLender and price Opportunities. We encourage users to save their work on any Opportunities they're pricing.
-API requests, including Relationship Awareness file uploads. As a result, there may be a delay in updates to your Relationship data in PrecisionLender and response failures for any API requests.

If you have any questions, please contact PrecisionLender Support.
Posted on Apr 9, 15:55 EDT
Update - We're rolling out an update to the PrecisionLender Application for clients on CAC and NA-01 on Thursday, April 15th from 9 PM - 10 PM EST.

During this time, there will be a brief period where the following may be unavailable:

- The ability to access PrecisionLender and price Opportunities. We encourage users to save their work on any Opportunities they're pricing.
- Sending data through integrations such as Salesforce or Dynamics
- API requests, including Relationship Awareness file uploads. As a result, there may be a delay in updates to your Relationship data in PrecisionLender and response failures for any API requests.

If you need help determining if you're on CAC or NA-01, please see System Status.

And if you have any questions, please contact PrecisionLender Support.
Apr 12, 19:12 EDT
Scheduled - We're rolling out an update to the PrecisionLender Application for clients on CAC and NA-01 on Thursday, April 15th from 9 PM - 10 PM EST.

During this time, there will be a brief period where the following may be unavailable:

- The ability to access PrecisionLender and price Opportunities. We encourage users to save their work on any Opportunities they're pricing.
- Sending data through integrations such as Salesforce or Dynamics
- API requests, including Relationship Awareness file uploads. As a result, there may be a delay in updates to your Relationship data in PrecisionLender and response failures for any API requests.

If you need help determining if you're on CAC or NA-01, please see System Status.

And if you have any questions, please contact PrecisionLender Support.
Apr 12, 12:32 EDT
Maintenance Window for NA-01 Apr 19, 20:00 - Apr 20, 12:00 EDT
We're rolling out an update to PrecisionLender's Relationship Awareness processing service for clients on NA-01 beginning Monday, April 19th at 8 PM EDT through Tuesday, April 20th at 12 PM EDT.

During this time, clients on NA-01 will be unable to upload new Relationship Awareness data files. Additionally, uploads may be sent prior to 8 PM EDT, but could potentially fail to process during the window. As a result, Relationship data in PrecisionLender may not be updated until the next successful upload following the maintenance window. With this in mind, we recommend delaying Relationship Awareness uploads until after 12 PM EDT on April 20th.

Clients who access PrecisionLender via any of the URLs listed in the System Status support article should not be impacted during this window.

If you have any questions, please don't hesitate to contact PrecisionLender Support.
Posted on Apr 13, 19:27 EDT
PrecisionLender US-01 Application Availability ?
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PrecisionLender US-01 Application Response Time
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PrecisionLender US-02 Application Availability
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PrecisionLender US-02 Application Response Time
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PrecisionLender NA-01 Application Availability
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PrecisionLender NA-01 Application Response Time
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PrecisionLender AU-01 Application Availability
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PrecisionLender AU-01 Application Response Time
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PrecisionLender CAC-01 Application Availability
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PrecisionLender CAC-01 Application Response Time
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Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021
Resolved - After additional monitoring, services have been fully restored and look good. Users should be able to access and use PrecisionLender as normal. Thank you for your patience as we investigated and monitored these service issues.

If you have any questions, please contact PrecisionLender Support.
Apr 1, 20:08 EDT
Monitoring - Following recovery efforts from Microsoft, we are starting to see services return to normal in the PrecisionLender application. We'll continue to monitor the situation and keep you updated as services improve.

For more details and to track the latest updates from Microsoft, please visit the Microsoft Azure status page: https://status.azure.com/en-us/status

If you have any questions, please don't hesitate to contact PrecisionLender Support
Apr 1, 19:20 EDT
Identified - We continue to follow an ongoing incident with Microsoft Azure services. During this time users may experience service interruptions, issues using Andi, or have trouble accessing PrecisionLender directly or through a CRM.

For more details and to track the latest updates from Microsoft, please visit the Microsoft Azure status page: https://status.azure.com/en-us/status.

We will continue to provide updates as more information is available. If you have any questions, please contact PrecisionLender Support
Apr 1, 18:46 EDT
Investigating - We are investigating an issue with several services in PrecisionLender, and have determined the issue is related to the current Microsoft Azure outage. During this time, users may experience issues accessing PrecisionLender. We will provide another update as soon as more information is available.

To identify your PrecisionLender Application Stack, please see: System Status

If you have any questions, please contact PrecisionLender Support
Apr 1, 18:05 EDT
Mar 31, 2021

No incidents reported.