All Systems Operational

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We continuously monitor the status of PrecisionLender and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to PrecisionLender and do not see a notice posted, please email support@precisionlender.com

PrecisionLender Application ? Operational
PL-Application-US-01 Operational
PL-Application-US-02 Operational
PL-Application-NA-01 Operational
PL-Application-AU-01 ? Operational
PL-Application-CAC-01 Operational
CRM and other integrations ? Operational
Relationship Awareness Processing ? Operational
Andi ? Operational
Andi Skills Manager Operational
Andi Skills Processing Operational
Andi Language Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
PrecisionLender US-01 Application Availability
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PrecisionLender US-01 Application Response Time
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PrecisionLender US02 Application Availability
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PrecisionLender US02 Application Response Time
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PrecisionLender NA-01 Application Availability
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PrecisionLender NA-01 Application Response Time
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PrecisionLender AU-01 Application Availability
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PrecisionLender AU-01 Application Response Time
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PrecisionLender CAC-01 Application Availability
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PrecisionLender CAC-01 Application Response Time
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Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Maintenance Window for Andi on NA-01 Application Stack
Completed - The scheduled maintenance has been completed.
Mar 22, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 10:00 EDT
Scheduled - We're rolling out an update to our Andi infrastructure for PrecisionLender clients on the NA-01 Application Stack on Saturday, March 22, from 10:00am - 2:00pm EDT.

During this time Andi, Andi skills, Andi Skills Manager, and Andi Skills Builder may become temporarily unavailable.

Users will still be able to price opportunities in PrecisionLender, but may not receive insights or email actions from Andi during this time. We encourage users to save their work on any opportunities they're pricing.

Clients who access PrecisionLender via any of the URLs listed in the System Status support article should not be impacted during this window.

If you have any questions, please don't hesitate to contact Andi Support.
Mar 18, 17:55 EDT
Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Users receiving Access Denied message for PrecisionLender
Resolved - We've been monitoring the results of the fix to restore our users' ability to access PrecisionLender and everything looks good so far. We're closing this incident as resolved. However, we will continue to monitor performance.

If you have any questions, please contact PrecisionLender Support.
Mar 19, 13:17 EDT
Identified - We have identified the cause of the errors and have introduced a fix to restore access. Users may notice that they are able to access PrecisionLender again. We'll continue to provide updates, and if you have any questions, please contact PrecisionLender Support.
Mar 19, 12:52 EDT
Update - We are continue to investigate an issue where some users are reporting an Access Denied message when trying to access PrecisionLender. We're really sorry this is happening, and we'll provide another update as soon as more information is available. If you have any questions, please contact PrecisionLender Support.
Mar 19, 12:36 EDT
Investigating - We are currently investigating an issue where some users are reporting an Access Denied message when trying to access PrecisionLender. We're really sorry this is happening, and we'll provide another update as soon as more information is available. If you have any questions, please contact PrecisionLender Support.
Mar 19, 11:56 EDT
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

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